Shinhan Bank showcases its AI banking system at CES 2022

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Shinhan Bank attended CES 2022 and demonstrated the AI ​​banking system. / Courtesy of Shinhan Bank

Shinhan Bank announced on January 7 that it is attending the Consumer Electronics Show (CES) 2022 for the first time in the Korean financial industry and showcased innovative financial services using the AI ​​banking system.

CES, held in Las Vegas, USA, is one of the world’s three largest home appliance and computer shows, along with Mobile World Congress (MWC) in Barcelona, ​​Spain, and the Internationale Funkausstellung Berlin (IFA) in Berlin, Germany. .

Shinhan Bank organized a booth under the themes “AI Concierge”, an AI-based business guidance service device, and “Digital Desk”, a real-time video consultation system, installed in Digilog branch of Seosomun last December.

The company has introduced a futuristic branch model by implementing the financial service process, from customer visits to consultations and transaction completion, through the combination of innovative artificial intelligence technology and various digital devices .

In particular, in preparation for this CES participation, Shinhan Bank taught AI bankers English, Chinese and Japanese based on Korean data. In the actual demonstration, the AI ​​banker also showed the audience that he was speaking in English.

“We are delighted to announce to the world the innovative and future-oriented branch model that is the result of Shinhan Bank’s digital transformation efforts through its participation in this CES,” said a Shinhan Bank official. . “Going forward, Shinhan Bank will become a leading bank in digital transformation by introducing innovative financial services in line with Shinhan Financial Group’s vision of ‘simpler, more comfortable and newer finance’.

© Korea IT Times 무단전재 및 재배포 금지

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