Network International and Infobip to Offer Whatsapp for Business Banking Services to Financial Institution Customers Across Africa | Economic news


Leading digital payment solutions provider, Network International, has announced that it will bring WhatsApp for Business banking services to financial institutions across Africa through a landmark collaboration with Infobip.

The comprehensive cloud communications company is one of the world’s largest providers of A2P SMS services and will support Network International in its commitment to financial inclusion across Africa.

In addition to helping financial institutions reach their customers through a familiar and trusted channel, the agreement will help them deliver world-class support and seamless services in a personal, fast and reliable way.

For individuals, this means people can access their money securely and quickly, while using the latest chatbot technology to help customers take control of their finances.

Commenting on the deal, Hany Fekry, Group Managing Director – Processing of Network International, said, “We are delighted to bring WhatsApp banking services across Africa with Infobip.

Helping financial institutions reach their customers through a secure and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion.

Hana Bilbeisi, Regional Partnership Sales Manager, Infobip added, “We are delighted to have joined forces with Network International. Empowering individuals and communities through technology and communication is one of our key values ​​at Infobip.

By integrating the WhatsApp Business API, Network International customers can now access crucial information anytime, anywhere.

Network International is a leading enabler of digital commerce in the Middle East and Africa, providing a full suite of technology-based payment solutions to merchants and financial institutions of all types and sizes.

With offices in Nigeria, South Africa, Kenya, Ghana and Egypt, Network International has a presence in major African markets and the company operates in almost all other African countries.

Network International has worked closely with governments and financial institutions in Africa to promote financial inclusion, helping to drive digitalization through innovative products and collaborations such as this.

Earlier this year, Network International announced a 33% year-over-year revenue increase for the first quarter of 2022, and in 2021, Network International acquired DPO Group in a landmark deal for the online payments landscape. Africa.

International network

Network International comprises a group of companies and is the leading enabler of digital commerce in the Middle East and Africa (MEA) region, providing a full suite of technology-based payment solutions to merchants and financial institutions of all types and sizes, including acquiring and processing services and a full range of ever-growing value-added services. Network International Holdings Plc (LSE: NETW) is the holding company of Network International and its group companies, including the DPO group.


Infobip is a global cloud communications platform that enables businesses to make connections at all stages of the customer journey. Accessible through a single platform, Infobip’s omnichannel engagement, contact center, chatbot and identity solutions help businesses and partners overcome the complexity of consumer communications to grow their business and increase loyalty .

With over fifteen years of industry experience, Infobip has grown to over 70 offices on six continents. It offers integrated technology with the ability to reach over seven billion mobile devices and things in over 190 countries, directly connected to over 700 telecommunications networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent recognition includes:

● Omdia Ranks Infobip as a Leader in CPaaS Universe Report (May 2022)

● Infobip Recognized as the Established Leader in Juniper Competitor Ranking for CPaaS, 2021

● Infobip Ranked #1 Service Provider in the Mobile Messaging Space by Juniper Research in its New Competitor Rankings, 2021

● Infobip named a leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021)

● Best A2P SMS Vendor for Fourth Consecutive Year by Mobile Carriers and Enterprises in ROCCO Messaging Vendor Benchmarking Report 2021 Annual Report

● Top CPaaS Vendor of the Year, Top RCS Vendor of the Year and Mover & Shaker in Telco Innovation at Juniper Digital Awards 2021


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