SAN RAMON, Calif., February 24, 2022 /PRNewswire/ — digital lighta PSCU company, today announced that Browser Credit Union (Navigator) has signed a multi-year agreement for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support over 50,000 Navigator members when the credit union goes live on its platform in August 2022.
Navigator, the largest state-chartered credit union Mississippiand one of the largest credit unions Alabamahas provided its members with Mississippi, Alabama and the Gulf Coast region has had access to stable financial services since 1938. Guided by the motto “people are worth more than money”, Navigator chooses to provide the products, services and technologies that will provide its members with the best possible experience. Its partnership with Lumin Digital will continue to uphold this motto, providing best-in-class digital solutions.
“Lumin Digital’s technology will help us continue to do what we do best: deliver an exceptional and personal customer experience to each of our members,” said Robert Fertitta, President and CEO of Navigator Credit Union. “By leveraging Lumin Digital’s platform, Navigator customers will benefit from personalized interactions and insights based on their unique needs, behaviors and inputs, creating more successful bottom line results and higher engagement.”
As a cloud-native digital banking platform, Lumin Digital provides members with a tightly integrated and personalized experience that matches offerings from major financial institutions. Focusing on service, user experience, safety and security through sophisticated automation, Lumin Digital helps credit unions and banks improve member engagement through personalized communication in the areas of spending information, financial advice, fraud alerts and savings goals. Lumin Digital also enables credit unions to provide customers with real-time updates and new features that add value and simplify banking.
“Navigator’s commitment to building deep relationships with its members, and its culture of a shared value of people-to-people connection, which reflects our company philosophies, helped make this partnership a natural fit,” said Jeff Chambers, founder and CEO of Lumin Digital. “Lumin’s platform will provide Navigator with the technology expected of large financial institutions, but with a superior customer experience and a better path to innovation.”
Lumin Digital continues to drive innovation in the digital banking space, differentiating with technology designed for human connection. Lumin Digital’s offering offers seamless integration with a wide range of PSCUs and other platform tools and capabilities, including card services, rewards management, and data analytics to deliver a centered experience on the members. For more information, visit lumidigital.fr.
About Lumin Digital
Lumin Digital is a fintech specialized in digital banking solutions. Through a fundamentally different approach to technology, service and people, we are creating the next generation of financial solutions every day. Lumin helps credit unions create and deploy next-generation digital experiences that help continuously serve, engage and grow their member base. While other platforms are partially adapted or modernized for the cloud, Lumin is 100% cloud-native. It was designed specifically for the cloud environment, allowing us to more fully realize the benefits it offers. It’s a difference that financial institutions and their users will see and feel almost immediately. For more information, visit lumidigital.com.
PSCU, the nation’s premier payments CUSO, supports the success of 1,900 credit unions representing more than 6.9 billion transactions annually. Committed to service excellence and focused on innovation, payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and platforms PSCU mobile phones help provide seamless opportunities and experiences for members. Full, 24/7, 365-day support is provided by contact centers located across the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end competitive advantage that allows credit unions to safely grow and meet changing consumer demands. For more information, visit pscu.com.
SOURCE Lumin Digital