Mosul Bank chooses CR2’s BankWorld to strengthen digital banking services in Iraq
By Leandra Monteiro
- Digital transformation
This latest win for CR2 will see Mosul Bank offer a more advanced digital banking service to the Iraqi retail and business banking market, through mobile and internet hotspots. New and existing customers can expect to enjoy an enhanced digital experience with an engaging user experience, digital onboarding, easy payments and a range of banking and personal assistance services that meet the demands of digital customers. today.
Building on CR2 – BankWorld’s highly configurable and flexible platform – Mosul Bank will deploy a range of out-of-the-box functionality and be able to further drive local innovation with the ability to easily design and launch new products and services to meet local requirements. Offering a market-leading digital service will drive digital adoption of their existing base, attract new customers, and better serve their expanding enterprise/SME customer segment.
Munaf Salim, Chief Information Officer of Mosul Bank commented: “Mosul Bank has signed a definitive agreement with CR2 which will contribute to our ambition to become the market leader in the Iraqi banking sector.
CR2’s BankWorld platform allows us to create a new digital experience in Iraq that has never been seen in this market before. CR2’s platform capabilities will boost our digital adoption base, reduce the cost of customer onboarding, provide more comprehensive digital services to our retail and enterprise customers, and overall deliver a more enhanced user experience that meets the growing demands of today’s digital customers through digital transformation. across the financial services industry.
Managing Director of CR2, Fintan Byrne, added: “CR2 is very happy to have been selected by Mosul Bank and proud to help lead the transformation of digital banking in Iraq. We support a growing number of banks in the Middle East region and Iraq, like other countries in the region, represents a market where there is a real sense of urgency for banks to advance their digital offerings to be competitive and remain relevant in the face of intensifying competition. Success requires innovation, adaptability and selecting the right software provider that shares its vision and ambition. »
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