In a statement released today, the bank said it is currently working to resolve and restore its services which affected the Maybank2u web, M2U app, MAE app and debit card usage. from Monday 9 a.m.
#MBBAlert Dear Customers,
Please note that our FPX (Financial Process Exchange) payment platform, debit card usage and MAE app are temporarily unavailable, and we are currently experiencing intermittent slowdowns on the M2U MY app and Maybank2u website .
— Maybank (@MyMaybank) April 25, 2022
“Rest assured that your account balances and details remain intact and secure with us. We apologize to all affected customers for any inconvenience caused by this disruption.
“We appreciate our customers’ understanding and patience and will continue to update them periodically through Maybank’s official social media and M2U platforms,” he said.
For further assistance and updates, customers may contact Maybank Group Customer Service at 1-300-88-6688 (Malaysia) or +60378443696 (overseas) or follow/contact the bank through its social media platforms. – Bernama