Lloyds Bank down: Lloyds and Halifax customers find online banking and app not working | Personal finance | Finance

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Some customers are having trouble logging into their accounts because the institution’s servers are down or not working, but debit and credit card transactions are working normally. Luckily, the Lloyds Bank team is already aware of the issue and are working on a fix.

On their website, they said: “We know that some customers are having problems with Internet and/or Mobile Banking.

“We are sorry for this. We are working to get this back to normal soon.

Online platform Downdetector showed an increase in reports since 10am today.

The platform provides users with real-time information on the status of various websites and services.

Customers took to Twitter to share their outrage and get answers.

@jessicawood93 said: ‘Lloyds banking app is down, finally able to connect, showed my balance as n/a… PANIC’.

@crankshipower51 said: “Lloyd’s internet banking does not work on laptops and laptops at all.”

Additionally, @simonhmuk said: “@LloydsBank Unable to access Internet Banking or Mobile Banking app.

They confirmed knowledge of the outage and assured that it was being worked on.

On Twitter, Halifax wrote: “We are aware that some of our customers are currently having issues connecting to the internet and mobile banking.

“We are sorry for this and are working to get it back to normal soon.”

Halifax and Lloyds are both owned by the same company, Lloyds Banking Group.

Bank of Scotland, part of Lloyds Banking Group, is also in trouble and wrote a similar message on Twitter.

This article previously stated that customers were unable to access their money or complete transactions, but the connection issue is only affecting some customers, while debit and credit card transactions are working normally. We are happy to set the record straight.

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