ISG Provider Lens™ Digital Banking Services 2021 report recognizes Capgemini as a “Leader” in the US, UK and Nordics


PARIS–(BUSINESS WIRE)–Capgemini today announced that it has been named a Leader in multiple quadrants of the ISG Provider Lens™ Digital Banking Services 2021 Report.

The study analyzes the solutions offered to banks in the US, UK and Nordic countries in four distinct areas of advisory and professional services. The results of the analysis help to assess service providers operating in defined segments based on the strength of their portfolio and their competitiveness in the market.

  • In the Banking Governance, Risk and Compliance Services Quadrant, ISG emphasizes that Capgemini’s integrated offerings and the expertise of its partners make it a leader in the field of risk and compliance.

  • In the Quadrant Transformational and Digital Banking, Capgemini’s systematic framework, structured approach and methodically designed portfolio position it as a leader in the digital transformation segment.

  • In the Card Processing and Payment Services Quadrant, ISG recognizes that Capgemini’s well-diversified payment product line, long-standing client relationships and influential thought leadership have resulted in market dominance in the payments space.

Being recognized by ISG as a leader in digital banking services in the US, UK and Nordics demonstrates Capgemini’s long-standing commitment to working with our partners globally to create value. commercial, our structured approach to digital transformation and a diversified range of productssaid Nilesh Vaidya, Sector Head, Retail Banking and Wealth Management, Capgemini Financial Services.

Gowtham Kumar, Principal Analyst, ISG, US Banking, said: “Capgemini offers a diverse and robust portfolio of digital banking services with a high degree of flexibility and customization capabilities, addressing the unique issues specific to customers and business leaders in the banking industry. A key aspect of Capgemini’s offering is its modernization and transformation vision – placing customer centricity and human-centered design as a foundational layer to build its portfolio, service delivery and go-to-market strategies. marketplace for payments, risk management, branch transformation, and many others.

Sushma Kaza, Senior Lead Analyst, ISG, UK/Nordics Banking, further added: “Capgemini’s leadership in the highly competitive digital banking market is based on a strong product portfolio, a deep sense of customer engagement and a systematic and structured approach to customer issues. The company’s high standards of professionalism, embedded value system and influential thought leadership further enhance its image in the marketplace..”

The report is available here.

About Capgemini

Capgemini is a global leader in partnering with businesses to transform and manage their business by harnessing the power of technology. The Group is guided daily by its goal of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of more than 325,000 team members in more than 50 countries. With 55 years of experience and deep industry expertise, Capgemini is trusted by its clients to meet all of their business needs, from strategy and design to operations, fueled by the changing world fast and innovative cloud, data, AI, connectivity, software, digital engineering and platforms. In 2021, the Group achieved a worldwide turnover of 18 billion euros.

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