Standard Bank is experiencing an outage of several of its services, including its banking app, ATMs and credit card services.
According to Down Detector, the issues began around 12:00 p.m. Sunday and had not been resolved at the time of publication.
The bank has confirmed to MyBroadband that it is facing an issue that affects several of its commonly used services.
“We are sorry that you cannot access our banking application, Internet Banking, USSD or transact with credit cards, point of sale (POS) and ATMs,” Standard Bank said in a statement.
“Please use your debit card to complete transactions in the meantime. We are working urgently to resolve this issue and sincerely apologize for the inconvenience.
The company has since tweeted the same message on his official account; however, several customers responded to those tweets saying their debit cards weren’t working either.
It is not yet known when these issues will be resolved.
[2/2] Please use your debit card to complete the transaction in the meantime. We are working urgently to resolve this issue and sincerely apologize for the inconvenience. https://t.co/AN4BJ3mtyq
— Standard Bank ZA (@StandardBankZA) May 8, 2022
Update — 15:44
Standard Bank said all of its services have recovered.
All of our systems and services are now available.
We apologize for the unfortunate disruption to these services and apologize to our customers who have been impacted.
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