HSBC’s online banking services are down, leaving customers unable to access their money | Personal finance | Finance

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Hundreds of disgruntled HSBC customers have taken to social media to express their anger over the bank’s app outage. The outage affected a number of Britons across the country.

High street bank HSBC is having trouble with the technology with hundreds of its customers taking to Twitter to complain about the problem.

This leaves customers without a way to access their accounts online, meaning they won’t be able to transfer money or pay bills.

It is the latest in a long line of banks to experience technical issues with its online applications in recent weeks.

HSBC said its technical division was looking into the issue but could not confirm when the app will be available again.

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Another disgruntled user, Kevin McShane asked, “What’s going on with the mobile app today?

“I am now locked out of everything and know that I entered the correct password.

“I see that I am not alone in this case.

“Perhaps an official response is needed.”

He continued: “For some people, online banking is not a choice – they are forced to use online or app-based banking services due to the many branch closures in their area.”

While ATM withdrawals and card payments are unaffected, not being able to log into the app will cause a lot of people a big headache.

On the Down Detector website, angry customer Shinyprincess22 said it’s not as easy as going to an ATM to complete a transaction.

They commented: “They’ve closed millions of shops around the place and now people’s rents and mortgages are behind.”

Express.co.uk has contacted HSBC to comment on the outages.

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