Customers of State Bank of India (SBI) will no longer need to visit their local branch for key banking services as the bank now provides a variety of essential services over the telephone.
SBI has launched two new toll-free lines through which consumers can access many telephone banking services, even on holidays and on second Saturdays and Sundays.
SBI in a tweet said: “Just call for your banking needs!” “Call the SBI contact center toll free on 1800 1234 or 1800 2100”.
SBI customers can obtain the following services by calling one of the two toll-free lines listed above.
1) Account balance and information on the previous five transactions
2) The status of banning and sending ATM cards.
3) Request a new bank card if the previous one has been banned.
4) Checkbook shipping status
5) Email withholding tax details (TDS) and certificate of deposit interest
“Please contact the SBI 24 hour hotline on 1800 1234 (freephone), 1800 11 2211 (freephone), 1800 425 3800 (freephone), 1800 2100 (freephone) or 080-26599990.” Toll-free numbers are available on all landlines and mobiles in the country,” according to the SBI website.
In terms of assets, deposits, branches, customers and staff, State Bank of India is India’s largest commercial bank. It is also the largest mortgage lender in the country, having fulfilled the home buying desires of more than 30 million Indian households.
The bank’s home loan portfolio is worth 5.62 lakh crore. The bank has a deposit base of over 40.5 lakh crore as of March 31, 2022, with a CASA ratio of 45.28% and advances of over 28 lakh crore.
SBI controls 35.3% of the home loan industry and 23.7% of the auto loan market. With 68,016 BC outlets, SBI has the largest network in India, with 22,266 branches and 65,030 ATMs/ADWMs. Customers using online banking and mobile banking total 100 million and 48 million respectively.
First published on: 07 July 2022, 09:40 IST
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