Ecobank reassures customers about 24-hour digital banking


Thusday, April 142022 / 05:44 PM / Release by Ecobank Nigeria / Header image credit: Ecobank Nigeria

Ahead of the Easter holiday, Ecobank Nigeria has reassured that customers will be able to shop seamlessly and transact all through Ecobank Digital platforms, which include Ecobank Mobile App, USSD*326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs and PoS terminals. Customers also have access to an extensive distribution network of more than 50,000 bank branches spread throughout the country.

Speaking on the ubiquitous nature of the Ecobank Mobile app, Babajide Sipe, Head of Marketing and Corporate Communications, Ecobank Nigeria, said the app which is available for download from the Apple Store and Google Playstore makes extremely easy to bank on the go 24/7. , enabling customers to meet their everyday banking needs anywhere, anytime directly from their mobile device.

“Our mobile app allows customers to manage their accounts, send money, make payments, buy airtime, pay for services and perform other transactions within 33 African countries where Ecobank operates. The mobile application is secure, reliable, convenient and accessible to everyone. At Ecobank, we only have one mobile application on Google Play Store, unlike other banks with different applications in respective countries they operate in. Our customers can send money instantly to the 33 African countries where Ecobank operates; transfer money to other national and international bank accounts; transfer to a mobile money wallet in same country; transfer money via email and SMS within the same country; and send money to Visa cardholders via Visa Direct. Other unique features include the ability to open an Xpre account ss Create an account; create and provision a virtual card; set travel notifications for added card security; block and unblock their bank card; attach other bank cards for transactions; as well as the ability to add their bank profiles from different countries,” he said.

Additionally, he said Ecobank customers can “pay for goods via QR code with EcobankPay; split payments with other Ecobank mobile app users; place a standing order for future payment and make cardless ATM withdrawals using Xpress Cash”. He encouraged Nigerians to download the app for a first-hand experience especially during this Easter season for easy banking both locally and across Africa, pointing out that with the revamped app, customers do not need to carry cash to make their purchases, adding that there are no account fees. or paperwork and it can be downloaded instantly for easy banking. He pointed out that users of the mobile application have access to help or quick solutions by chatting with RAFIKI on our Facebook platform. It also provides assistance or to locate the nearest Ecobank branches and distributors.

Ecobank Nigeria Ltd. is a subsidiary of Ecobank Group, the leading pan-African banking group with operations in 33 African countries and an international presence in four locations (London, Paris, Beijing and Dubai). Ecobank Nigeria is a full service bank that provides wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro enterprises and to individuals.

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