BBK launches new digital banking channels

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New and improved digital banking channels have been launched by Bank of Bahrain and Kuwait (BBK).

“BBK Mobile Banking” and “BBK Online Banking” aim to provide customers with a unique new banking experience.

Both platforms provide a unified banking experience by combining new and existing services and replace the existing internet channel and mobile app.

BBK’s retail customers can bank and manage their finances through the new mobile banking app and online banking channel.

“We are proud to have taken the step into the future of electronic banking by offering our customers a smooth and improved user experience through the two new value-added channels”, said the general manager of the retail banking division. , Dr. Adel Salem.

Among the new services offered are an electronic transfer service, “Express International Transfer”, powered by Mastercard; the possibility of transferring funds via a beneficiary mobile number via Fawri+ and Fawri; and debit card services such as real-time debit card termination and activation, in addition to existing services such as account balance and statements, credit card bill payment, and payment Batelco and Zain invoices.

The new channels also feature a built-in authenticator to add an extra layer of security when connecting and managing banking transactions and financial services.

The new mobile application can be downloaded from the App Store or Google Play.

Customers must register with their customer ID and existing ePIN. Upon successful registration, they will be required to enter a one-time password (OTP) which will be texted to the mobile number registered with the bank to authenticate the registration process, which will provide them with additional security. when doing online banking.

“The new BBK Mobile Banking and BBK Online Banking channels include existing and newly added services that allow our customers to bank at their convenience,” Dr. Salem added.

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