Bank of Ireland announces upgrades to its online banking app and service


The bank says the changes will give customers more control.

Bank of Ireland has introduced a series of new features to its online banking service.

The bank says the changes are designed to give more control over how its customers manage their debit and credit cards through its online banking channels.

This includes the Bank of Ireland mobile banking app and the desktop-based 365 online service.

“The new card management and control features will make a range of day-to-day transactions easier than ever for Bank of Ireland customers by adding self-service card management capabilities,” the bank said in a statement.

Available now on smartphone or computer, the features will allow Bank of Ireland customers to:

  • Activate a new debit or credit card for online transactions
  • Block or unblock a card – in case of misplaced card
  • See a card PIN instantly – in case they forget it
  • Order replacement debit or credit cards without having to call the bank
  • Set up a credit or debit card for Apple Pay
  • Set up a debit card for Google Pay

“The financial well-being of our customers is a top priority for us, which means we are committed to giving customers more control over their money,” said the director of the Bank of Ireland’s digital center of excellence. , Christine Hamill.

“These new features do just that, allowing our customers to manage even more aspects of their day-to-day finances safely and securely, using our mobile app or desktop, and without having to call or visit us. a branch, if they have chosen to do so.

“We look forward to bringing more new features to customers over the coming months.”

For more information on upgrades, visit the Bank of Ireland website here.


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