Ascend FCU appoints Lumin Digital as partner for enhanced digital banking

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Ascend FCU appoints Lumin Digital as partner for enhanced digital banking

By Edlyn Cardoza

May 26, 2022

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Lumin Digital recently announced that Tennessee-based Ascend Federal Credit Union has signed a multi-year deal for Lumin Digital’s cloud-native platform for online and mobile digital banking solutions. Lumin Digital will support Ascend’s 244,000+ members and over $3.7 billion in assets once the credit union goes live in June 2022.

Ascend Federal Credit Union, the largest credit union in Middle Tennessee, is dedicated to helping its members become the best financial stewards possible. From providing basic financial education to more comprehensive tools like videos, interactive lessons and calculators, Ascend has been a trusted financial partner in Tennessee for over 70 years.

Lumin Digital, a cloud-native digital banking platform, provides credit union members with a tightly integrated and personalized experience that matches offerings from major financial institutions. Focusing on service, user experience, safety and security through sophisticated automation, Lumin Digital helps credit unions and financial institutions improve engagement with their users through personalized recommendations and a communication about spending, financial advice, fraud alerts and savings goals. Lumin enables credit unions to provide users with real-time updates and new features that add value and simplify day-to-day banking.

“Since day one, Ascend Federal Credit Union has been committed to providing our members with the financial tools and offerings that help create world-class financial literacy and we believe that everything offered as part of the platform form of Lumin Digital does just that,” said caren gabrielPresident and CEO of Ascend Federal Credit Union.

“Lumin and Ascend share a vision that community credit unions should meet the individual needs of members to drive loyalty and provide effortless experiences in today’s constantly disruptive digital world,” said Jeff Chambersfounder and CEO of Lumin Digital. “It’s exciting to partner with such a forward-thinking credit union. Our proprietary financial tools and unique technology stack will help create a more secure, comprehensive and superior digital experience for Ascend and its members now and in the future.

Lumin Digital continues to drive innovation in the digital banking space, differentiating with technology designed for human connection. Lumin Digital’s offering provides seamless integration with various tools and capabilities, including card services, rewards management and data analytics, to deliver a member-centric experience.

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