Access Bank delivers on promise to bring banking services to more Nigerians as it scores 100,000 agents Closa


Access bank‘s commitment to providing banking services to at least one in two Nigerians has been reaffirmed as one of the leading retail financial institutions has successfully commissioned and empowered 100,000 Access Closa agents to provide more than banking services to existing and new customers across the country.

With the current number of Access Closa agents spread across the country’s 774 local government areas, the bank has significantly increased access to financial and banking services for millions of previously underbanked Nigerians, while providing sources of income alternatives to MSMEs, promote financial literacy and advance its ambition to bank one in two Nigerians by 2025.

According to Victor EtuokwuExecutive Director, Retail Banking, Access Bank, the exponential growth of Access Bank’s agent network delivers on the Bank’s promise to ensure easier and safer access to financial services for every Nigerian.

“As a bank is driven by innovation, we need to deliver better results to customers in terms of speed, security and service in order to improve the customer experience in all locations where we operate. With the recent achievement of Having reached the milestone of 100,000 Access Closa agents, customers and non-customers of the Bank traveling for business, events or to visit loved ones anywhere in Nigeria will continue to receive services uninterrupted banking as our Closa are available in several rural and semi-urban localities across the country”.

Reiterating Victor’s statement, Robert GillesSenior Advisor, Retail Banking, Access Bank said,

“The Access Closa network is a bespoke channel through which the bank expresses its passion and commitment to expanding opportunities and access to financial services for every Nigerian and African, wherever they are. Customers can locate a Closa agent near them by simply searching for “Access Closa Agent” on Google Maps on their phone instead of traveling long distances looking for a branch. With over 100,000 branches in every neighborhood across the country, we ensure that our existing and potential customers can enjoy seamless banking services close to where they live and work, safely and conveniently. By offering basic financial services such as account opening, cash withdrawal, cash deposit and bill payment. Our ever-growing agent network makes it increasingly unnecessary for everyone to go to a bank branch. We are committed to being at the forefront of providing digital financial services in Nigeria,” concluded Rob.

Access Bank remains committed to providing more than banking solutions to its customers by leveraging the power of technology. Geographically tagging Access Closa agents on Google Maps via internet-connected devices is another way the Bank is delivering on its brand promise, as it will help Bank customers and non-customers locate and access agents. Closa within their communities, truly bringing financial services closer to citizens.

Access Bank, over the years, has leveraged technologies such as advanced analytics, cloud computing, artificial intelligence, machine learning, and robotic process automation to reform business operations and drive performance to to improve the customer experience. Please click Right here to see the list of Access Bank Closa Agent branches and how to become one Access the Closa agent.

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